HS/3 End-of-Life — April 2027

Move from HS/3 to HotelFriend and turn an inevitable switch into a strategic upgrade

By April 2027, HS/3 will shut down for good, but what comes next is your choice. Choose a solution that truly moves your hotel forward.

With HotelFriend, hotels across the DACH region are already streamlining operations, delighting guests, and boosting efficiency.

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100%

GoBD compliant

German

German support

1 Platform

Everything in it.

owering the management of 90,000+ rooms icon

Powering the management of 90,000+ rooms across hotels of all sizes

Get PMS from a German provider that is fully compliant with all regulations in the DACH region

PMS

Manage reservations, rooms, and daily operations in one intuitive system. Keep everything organized with real-time updates and centralized control. Run your hotel efficiently from anywhere.

Channel Manager

Distribute your rooms across all major booking platforms automatically. Keep rates and availability synced in real time. Maximize occupancy without manual effort.

Booking Engine

Turn your website into a direct booking channel. Offer flexible rates, packages, and upsells. Increase direct revenue and reduce commissions.

Guest Journey

Enhance every stage of your guest’s experience, from booking to post-stay. Allow guests to check in, request services, and communicate with your team via a single app.

Event Management, Resources & Spa

Plan and manage weddings, conferences, and special events effortlessly. Optimize staff, rooms, and equipment in real time to keep operations running smoothly. Manage spa appointments, treatments, and packages with ease.

Payments

Automate and secure all payment processes. Support multiple payment methods and easy reconciliation. Reduce errors and save time on daily operations.

Automation

Automate repetitive tasks and workflows across departments. Reduce manual work and minimize human error. Focus more on guests, not processes.

Reporting

Access real-time insights into your hotel performance. Track revenue, occupancy, and key metrics easily. Make smarter decisions based on clear data.

DATEV / GoBD

Stay fully compliant with German accounting standards. Ensure accurate, audit-ready financial data. Simplify integration with DATEV and fiscal requirements.

We Hear You

You're Probably Asking…

“Do I really have to switch to Mews?”
“Why does every alternative cost a fortune?”
“Will my team even manage this transition?”
“What about German compliance — am I covered?”

The truth? You don't have to compromise.

Being forced to leave HS/3 doesn't mean you have to accept the first alternative thrown at you.

You can choose a system that fits your hotel. One that's priced fairly, built for the German market, and won't take months to learn.

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Why HotelFriend

5 Reasons HS/3 Hotels

German-speaking support, real compliance, and guided migration, making your transition simple, secure, and stress free.

German Compliance Is Built In, Not Bolted On

GoBD-compliant accounting, DATEV-ready integration, e-invoicing, fiscal compliance, and hosting on AWS in Germany. Fully certified with ISO 9001, ISO 27001, GDPR, and PCI DSS, your legal obligations are completely covered.

Switching Should Be Simple

Most PMS migrations take 6–12 weeks, require external consultants, and burden your team with heavy workloads. With HotelFriend, you get structured, German-guided onboarding that makes the transition fast, smooth, and stress-free.

Your Team Will Actually Like Using It

Complicated interfaces slow your staff down. Training takes time you don't have. HotelFriend is built with clean, logical workflows that feel intuitive from the first login.

More Than a PMS. HotelFriend is a Complete Platform

HS/3 was a system. HotelFriend is a platform. PMS, Channel Manager, Booking Engine, Guest Journey, Payments, and more. No patchwork. No extra tools.

Your System Should Have a Future

HS/3 is ending. That's already decided. HotelFriend is actively developed, regularly updated, and built for the next generation of hospitality — so you're not just switching, you're future-proofing.

German-speaking support, real compliance, and guided migration.

Side by Side

The Real Difference

Forced migration, or a smart upgrade? Here's how they actually compare.

Criteria	The Forced Option	HotelFriend ✦
Motivation	Pressure	Strategy
Monthly Cost	~€300+ / month	From €80 / month
Migration	Complex, expensive	Guided, step-by-step
German Compliance	Uncertain	Guaranteed
Interface	Complicated	Intuitive
Contracts	Long-term lock-in	Flexible, no surprises
Support	Generic, slow	German-speaking, fast
Future	Stndardized	Flexible & evolving

Ready When You Are

Let's Plan Your Transition Together

You don’t have to do everything at once, but the best time to start is now. Choose a German provider with one system that streamlines operations, elevates the guest experience, ensures full compliance, and helps your hotel grow.

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