Hospitality Software Solutions for Medium Hotels

An all-in-one PMS that helps independent hotels to do more with less effort. Automate routine tasks, boost room sales and outperform your competition with a single intuitive platform.

Hospitality Software Solutions for Medium Hotels
Your PMS can do so much more with HotelFriend icon

Scale your business with HotelFriend PMS

Manage your hotel from anywhere

Get the freedom to manage your hotel remotely, on the go, or from the front desk. A cloud-based PMS provides access to all the necessary data and tools to run your hotel from any place.

Control reservations, room inventory, and housekeeping schedules with ease, without being tied to a particular device or location. Keep track of all operations, make informed decisions, and run your property smoothly and efficiently.

Manage your hotel from anywhere
Intuitive and easy-to-train platform

Intuitive and easy-to-train platform

We believe in making hotel management easier for everyone. That's why we've designed our service to be ready to use right out of the box. Set up your account and start using HotelFriend PMS immediately, without any delay.

The system requires minimal training for staff. Create reservations in just one drag-and-drop action, saving time and reducing the chance of errors. Checking guests in is just as easy – just a few clicks to complete the process.

Operational speed and efficiency

Automate most of the operations and set your team free from manual work. No more jumping from one tool to another to manage data or track performance – the all-in-one software has it all.

HotelFriend streamlines operations, saving you time and increasing productivity. Automate tasks such as updating room inventory and managing reservations to reduce discrepancies and improve accuracy.

Operational speed and efficiency
Reliable support for you and your team

Reliable support for you and your team

The HotelFriend team is by your side to help you every step of the way. Whether you're just getting started with the system or have questions about how to use certain features, our experts are here to help.

Our support agents will guide you through the initial setup process, helping you get to work quickly and easily. We speak your language and are committed to providing top-notch assistance for you and your staff.

Manage up to 100 rooms with no hassle icon

Manage up to 100 rooms with no hassle

Eliminate manual tasks and focus on growing your hotel with a cloud-based HotelFriend PMS. We are here to help you manage your property and sell inventory effectively, regardless of the room count.

PMS
Easy hotel administration icon
Easy hotel administration
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Optimize all hotel operations including guest-facing and back-office matters within one system. The user-friendly interface allows you to quickly view and modify reservations, track employee progress, generate reports, and more.
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Enhanced online visibility
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Distribute hotel rooms across 200+ OTAs and international booking platforms to reach a wider audience. Ensure the accuracy of availability and rates with an integrated channel manager.
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More direct bookings
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With an in-built booking engine, you can offer guests a convenient way to book directly on your hotel's website. Reduce dependency on third parties and offer personalized packages to grow revenue.
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Simplified team management
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HotelFriend helps you to make sure that the property is well-maintained. Easily assign new tasks, coordinate schedules, and track the progress of your front desk, restaurant, maintenance, or housekeeping departments.
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Effective guest communication
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Our platform allows you to engage with guests through email, live chat, and push notifications. You can customize email templates based on guest preferences, send automated emails, and respond to inquiries promptly.
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Integration with existing tools
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HotelFriend fits effortlessly into your current systems and processes. With access to third-party integrations through open API, you can seamlessly connect with the POS, accounting tool, or payment gateway that you usually use.
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Top-notch guest service
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Let your guests enjoy a personalized stay with the Mobile Concierge app. From self-check-in to contactless room access and service orders, you can streamline their stay and reduce staff workload.

Start your journey towards hotel success and experience the results firsthand

Management tips for independent hotels

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