HotelFriend is proud to announce that we have successfully achieved two significant international certifications in 2025: DIN EN ISO 9001:2015 for quality management and DSTU ISO/IEC 27001:2023 for information security management. These certifications highlight our commitment to providing reliable solutions and ensuring the highest level of trust for our partners and clients.
ISO 9001:2015 – Commitment to Quality
The DIN EN ISO 9001:2015 certification is the world’s most recognized quality management standard. It proves that HotelFriend operates with a clear focus on customer satisfaction, efficient processes, and continuous improvement. For our clients, this means:
● Consistently high-quality services
● Transparent and optimized processes
● A strong commitment to meeting and exceeding expectations
ISO/IEC 27001:2023 – Safeguarding Information Security
With digital transformation reshaping the hospitality industry, data security is a top priority. The DSTU ISO/IEC 27001:2023 certification confirms that HotelFriend follows globally recognized practices in protecting sensitive information. This includes:
● Secure handling of customer and partner data
● Risk management and preventive security measures
● Compliance with the latest international information security standards
A Trusted Partner in Hospitality Technology
Earning these certifications is more than just a milestone — it is a promise. By aligning our services with internationally acknowledged standards, HotelFriend demonstrates its role as a trusted partner for hotels and hospitality businesses worldwide.
Whether it’s ensuring operational excellence through our quality management system or protecting sensitive data with our information security framework, HotelFriend stands for reliability, innovation, and trust.
Tailored Solutions for Every Hotel
To meet the diverse needs of the hospitality industry, HotelFriend offers three flexible packages:
● Quick Start Package – Designed for hotels, providing all essential tools (PMS, Channel Manager, and Booking System) with ready-to-use functionality.
● Select Package – Perfect for hotels, allowing them to choose from existing modules and features to build a customized Property Management System without the need for additional development.
● Enterprise Package – Tailored for large hotels and hotel chains, offering advanced functionality, scalability, and the possibility of custom development.
With these packages, every hotel — from boutique properties to international chains — can find the right solution to optimize operations and grow with confidence.
