This release gives hoteliers greater control, clearer insights, and smoother daily operations through advanced rate management, improved reporting, smarter resource planning, and enhanced booking and event workflows.
1. Rate Management Upgrades
We’ve enhanced the Edit Price modal on the Rates Overview, giving you more flexibility and control over pricing:
● Bulk Price Changes: Apply updates across all room types, rates, and accommodations
(excluding extra adult and child options)
● Drag & Drop Selection: Choose periods and room types directly in the overview for faster updates
● Set the Same Price for Multiple Entities: Apply one price to multiple selected items in a single step


2. New & Improved Reports
● Kitchen Plan Report: Generate a clear overview of meals and services over any selected period. Filter by service category, meal, or room type, and hide columns with zero output
● Event Reports: Improved layouts make event-related reporting easier to read and analyze

3. Communication & Messaging Improvements with guests across all channels
● OTA MessageHub Confirmation: A new confirmation modal prevents accidentally sending empty emails, ensuring all communications are intentional and professional.
4. Custom Resource Planner Upgrades
● Intuitive Resource Selection: The filter data structure has been changed, and the updated modal makes choosing resource types and individual resources faster and more intuitive.
● Multiple Resource Types in Custom Views: Add multiple resource types via multi-select or an “Add” button to insert each resource type in a new row.

5. Booking & Accommodation Logic Enhancements
● Task Assignment to Rooms: Assign tasks directly from the Create Task modal — including Out of Order/Out of Service rooms — for more flexible maintenance planning.
● Booking Engine (BE) Improvements: General → Website settings now have clearer text and structure for better usability.

6. Guest Import Enhancements
● Invalid rows are skipped without breaking the import process
● Guests are created even if optional fields are missing
● A clear error summary is generated with line numbers and error types
HotelFriend v. 4.23 empowers hoteliers with smarter pricing, better insights, and more efficient operations. With these updates, your team gets better navigation across frequently used features.
Learn more about the System Explore Pricing






