Drive your sales with mobile convenience
According to Statista, the number of users in the Mobile POS Payments segment is expected to amount to 85.6 m users by 2025.
These statistics clearly show that now guests want more than just a hotel room. Ancillary revenue in the hospitality industry has increased due to high consumer demand.
Make all your services instantly available to clients via a HotelFriend Guest Concierge App. Process payments, create deals, analyze sales data, and communicate with guests directly – all in a few clicks.
That’s how it works
Our Mobile POS System enables your guests to carry out transactions via mobile phones.
Any of the provided services, such as food and beverages at the restaurant, spa treatments, taxi, and conference or swimming pool rent, could be chosen and paid for right from the smartphones of your clients.
Just let your guests scan the QR code of the service and pay instantly through our app!
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Transform operational efficiency into an experience
scan a QR code
pay online via an app
Add tips and discounts to orders
An integration with Gastronovi restaurant software enhances the whole payment experience in a hotel restaurant or bar. Add tips and discounts to orders or split invoices for a few guests, offering the utmost payment convenience.
Process payments on the go
The purchase is immediately processed through one of several payment methods of the guest’s choice, such as PayPal, Apple Pay, or the connected credit/debit card. We guarantee the absolute security of the operations thanks to high-level encryption.
Eliminate possible human errors
Waiters in your restaurant no longer need to run from one table to another memorizing dozens of orders. Let your guests order a meal or any other service via an app. The order is instantly sent to the kitchen or another respective department, minimizing the risk of errors or delays.
Improve your service level
Offer better speed and quality of service by automating the ordering process. Handle orders with ease – add or delete items and edit their price in just one click. Forget about POS terminals, as our system doesn’t require any additional gadgets.
Increase the visibility of your revenue streams
Stay available to clients and provide better service with Mobile POS
Benefit from increased table turns
Enjoy more efficient restaurant operations with fast ordering and instant payment processing. Generate revenue from more customers and increase table turns while helping your guests enjoy responsive service.
What you get
Point-of-experience
+ No service delays
There is no need to make your guests wait for the server to come over to the table or bring the bill. Speed up service to avoid negative experiences that may affect guest loyalty.
Full control
+ Payments accepted via Stripe
Gain full control of the ordering process, as well as secure transactions via Stripe. Payments are made by guests through a smartphone and go directly to your hotel account.
Improved workflow
+ Convenient reporting
Keep your team more organized, informed, and agile. We will help you to eliminate the mess in the order and shift management.
Flexible invoicing
+ Handling of miscellaneous positions and sales cancellation
All the sales figures can be viewed as convenient reports, and your guests will have an opportunity to split the bill to pay the way that suits them most.
Multi-currency support
+ Clearer communication
Let your guests pay for services without any fuss and in any currency that suits them.
Quick setup
+ No hidden fees
System installation takes less than 2 hours and does not require any special training or extra payment.
HotelFriend Mobile POS makes it super easy to accept payments from our customers. Now we don’t need to mess around with the card reader, and our staff can fully focus on delivering a top-notch guest experience. It’s just perfect for our small family-run hotel!
Success Stories
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HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
Ready to get started?